Doola Review & Pricing 2024: Is It Legit?

If you’re a non-US resident looking to start a business in the United States, choosing the right LLC formation service can be daunting. With numerous options, Doola is a popular choice for many international founders.

Doola offers a streamlined process and comprehensive support tailored specifically for non-US residents seeking to establish their LLCs.

While they also cater to U.S. businesses starting an LLC or a form C-Corp, their strong suit helps non-residents get everything they need to operate as entities in the States.

But there’s more than meets the eye about this company.

• Is Doola worth it?
• Are they legit?
• Who’s behind it?
• How long would it take them to form your LLC?
• What’s their customer support like?
• What do people say about them online?
• What’s their rating on Trustpilot, Google, and BBB reviews?

In this unbiased Doola review, I’ll answer these questions honestly, covering everything you need to know about Doola.

What is Doola & What Do They Do?

Founded in 2020 by Arjun Mahadevan, Doola provides a user-friendly platform that simplifies LLC formation, making it an excellent option if you’re unfamiliar with US business regulations. Their services include a registered agent service, LLC formation/consultation, EIN application, federal tax filings, bank opening, and everything essential for maintaining compliance and managing official correspondence.

As a newer entrant in the market, Doola has quickly garnered many reviews for its efficiency and excellent all-in-one compliance service, making it a contender for your business needs.

Apart from LLCs and C-Corps, they even offer a DAO LLC formation for those interested in decentralized organizations.

Initially known as StartPack, Doola participated in Y-Combinator to refine its services. It now fully assists small—to medium-scale startups with the formation process and ongoing support for businesses after launch.

You’ll agree that navigating the complexities of starting a business in a foreign country can be challenging.

With Doola, you gain access to a robust range of resources and support to ensure your LLC setup is as smooth as possible. Whether you are a remote entrepreneur, a startup founder, or a freelancer, Doola’s offerings are designed to make your experience straightforward and effective.

My Favorite Doola Services & Features

Doola offers various valuable services that make starting a business easier for you.

1. Doola Registered Agent Service

Doola offers a registered agent service as part of its LLC formation package. This service is crucial for any business operating in the U.S.

As a registered agent, Doola handles important legal documents on your behalf. This includes:

• Service of Process: They receive legal notices and summons.
• Government Correspondence: Doola manages communications from state officials.
• Document Management: They keep your documents organized and accessible.
• Alerts: You get timely notifications for your LLC annual reports

Having Doola as your registered agent means you stay compliant with state laws. They ensure your business does not miss important documents.

Doola also lets you keep your address private, so your home address won’t be publicly listed. This adds security for you as a business owner.

Their pricing for this service is included in the Starter plan. For $297 annually, you receive registered agent service, an EIN, an Operating Agreement, and other essentials.

2. Fast LLC Formation & Incorporation Process

Doola offers a quick and straightforward process to form an LLC. You can start by selecting the package that fits your needs. They provide two main options: Starter and Total Compliance.

Once you choose a package, you will fill out an online form that captures essential details about your business. Doola’s platform is designed to be user-friendly, allowing you to navigate easily.

After submitting your information, Doola will handle the necessary filings. They open your LLC in over 50 states. This broad reach is especially helpful for non-US residents looking to operate in the United States.

You can expect fast processing times. Customers have reported quick responses from the customer support team. This can be crucial if you have any questions during the process.

In addition to the basic services, Doola offers bookkeeping support and consultations with CPAs. These can help you manage your business effectively as it grows.

3. Annual Report & State Filings

Keeping up with annual reports and state filings is essential for any business owner. Doola makes this process easy by managing these tasks for you.

Annual reports are mandatory documents that confirm your company’s status with the state, and missing these deadlines can lead to penalties or even the dissolution of your business.

Doola takes care of both annual report filings and any necessary state filings, ensuring everything is submitted on time and correctly. This helps you avoid fines, maintain your company’s good standing, and gives you peace of mind.

4. Federal Tax ID Number (EIN) and ITIN Application

When starting a business in the U.S., you’ll likely need a Federal Tax ID Number, also known as an Employer Identification Number (EIN). This unique nine-digit number is essential for tax purposes when identifying your business. Think of it as your business’s Social Security number. You’ll need an EIN for filing taxes, opening a business bank account, and if you plan to hire employees.

While you can easily apply for an EIN online through the IRS website – Doola handles this. The exciting thing is that this service is available in their Starter package.

5. Doola Complete Business Compliance Package

Doola offers a Business Compliance Package (Total Compliance) to help maintain your business’s legal standing. This package is designed for those who want to focus on operations while ensuring all compliance requirements are met.

Features of the Doola Total Compliance Package:

• Company Registration and Formation Services: Doola handles registering and forming your LLC, including top priority filing, name availability search, and providing essential documents like operating agreements or corporate bylaws.
• Expedited EIN (Tax ID) Processing: Doola obtains an EIN from the IRS with expedited processing, which usually costs extra but saves 4-5 weeks in the setup process.
• US Business Bank Account and Payment Gateway Guidance: They also offer guidance on opening a US business bank account and setting up a US payment gateway.
• Registered Agent Service: Doola includes a registered agent service for one year.
• US Virtual Business Address and Mailbox Service: Doola provides a US virtual business address and mailbox service.
• US Mail Scan Service: Doola scans and shares documents received at your business address.
• Dedicated Account Manager: Doola assigns a dedicated account manager to provide personalized support with any compliance-related issues.
• Annual State Reminders and Filings: Doola sends reminders and handles the filing of annual state reports.
• Doola Books: This self-serve bookkeeping tool.
• Four CPA Tax Consultations Per Year: With the Total Complaince comes with four consultations with a Certified Public Accountant (CPA).
• IRS Business Tax Reminders and Filing: They also ensure you meet your tax obligations by providing reminders and handling the filing of your IRS business taxes.

While these juicy offers with the Total compliance service cost about $300 per month or $1,999 per year, plus state fees for filing,

This package is ideal for non-U.S. citizens looking to form a U.S. company without worrying about compliance issues. You can access the support you need, making your business setup smoother.

6. Doola CPA Consultation

CPA consultation or Business formation guidance is NOT a feature offered anywhere by any LLC formation service. This makes Doola stand out!

This feature is designed to help you navigate financial matters effectively.

You can schedule a phone consultation with a licensed professional when you sign up (or even before you sign up). This expert can provide insights in various fields, such as:

• LLC Formation: Know the best state for your LLC and its requirements.
• Taxation: Understand your tax obligations and maximize deductions.
• Accounting: Get help managing your business finances.
• Auditing: Ensure your records meet the necessary standards.

The session aims to assist you in making informed decisions. The CPA will answer your questions and provide guidance tailored to your business needs.

Many users find this service valuable. It helps you avoid costly mistakes and stay compliant with regulations.

If you are new to running a business in the U.S., having access to a CPA can be particularly helpful. You can obtain personalized advice that may not be available through generic resources.

7. Dedicated Bookkeeping Software

Doola offers a dedicated bookkeeping software called Doola Books. This tool helps you track your expenses, income, and tax deductions in real-time.

Whether you’re a small business owner or a non-US resident, Doola Books provides the necessary tools to manage your finances effectively.

You can easily classify transactions. After categorizing a few, Doola Books will learn from your choices. This means it can automatically classify similar transactions in the future.

With Doola Books, you can easily generate important financial documents. For example, you can create an Income Statement or a Balance Sheet with just a few clicks. This feature saves you time and keeps your records organized.

With this software, tracking your finances becomes simpler. You can view your financial data quickly, making it easier to make informed decisions about your business.

8. IRS Tax Filings for Your LLC

When you run an LLC, you must understand your IRS tax filing requirements, including the need to file an annual tax return. Depending on your LLC structure, you must use specific tax forms for your filings.

Here are four of the most common types of filings you might encounter:

• Form 1065
• Form 5472
• Form 1120
• Form 1040

Doola can assist you in preparing your annual tax return. Their team of experts ensures your return is accurate and submitted on time. Since they’re experts at this, they stay updated on changes to tax laws, so you won’t miss any critical updates that could affect your filings.

Additionally, Doola helps you claim any applicable tax credits and provides personalized reminders for important dates related to your filings.

9. Dedicated Account Manager

With Doola, you receive a dedicated account manager as part of their service. This person provides personalized support to help you manage and grow your business effectively.

Benefits of Having a Dedicated Account Manager:

• Personalized Guidance: Your account manager understands your business needs and can offer tailored advice.
• Proactive Support: They help you identify growth opportunities and navigate challenges.
• Easier Communication: You have a specific contact for questions and updates, making it simpler to get help when you need it.

Doola’s dedicated managers offer white glove support, which means they focus on high-quality service tailored to your requirements. This level of attention can streamline your operations and save you time.

Understanding Doola Business Formation Service and Their Appeal to Non-US Entrepreneurs

Doola makes it easy to form a Limited Liability Company (LLC) in the United States, particularly for non-US entrepreneurs looking to expand or tap into the lucrative and high-purchasing U.S. market.

They offer a streamlined process that makes setting up an LLC accessible and straightforward.

One critical feature Doola provides is the ability to create an LLC in any U.S. state, including popular choices like New Mexico, Delaware, and Wyoming. They also include U.S. bank creation assistance and registered agent service, which is crucial for complying with U.S. regulations.

Additionally, Doola assists you in opening a U.S. payment gateway, filing taxes, and obtaining an Employer Identification Number (EIN), which are essential for managing your business and fulfilling tax requirements.

By forming an LLC, you gain legal protection, which means your assets are shielded from business liabilities. Moreover, starting a business in the U.S. can enhance your credibility and trust with customers worldwide, giving you a competitive edge in the market.

Doola simplifies the entire process, handling the paperwork so you can get your business up and running quickly and efficiently.

What Makes Doola Better Than Most LLC Services Out There?

Doola stands out for several reasons when compared to other LLC services.

Here are the key benefits you can expect:

• All-in-One Compliance: Doola’s Total Compliance package covers everything. This includes company formation, EIN registration, registered agent services, and ongoing support for state and federal filings.
• Dedicated Support: You’ll receive a dedicated account manager. This person will guide you through the process and answer your questions, making things smoother.
• Avoid Penalties: Doola helps you navigate the complex tax requirements, reducing the risk of penalties that could reach up to $25,000. This alone can save you significant stress and money.
• Cost-Effective Plans: For $300 a month or $1999 a year, you can access many essential services that others might charge extra for. This makes it easier to budget for your business needs.
• Tax Deductible: The costs associated with Doola’s services can be tax-deductible, potentially saving you money in the long run.
• Easy Access to Tools: Doola provides bookkeeping tools and annual reminders, ensuring you keep your business organized.

Doola’s Pricing, Fees and Packages

Doola offers two pricing packages: the Basic Package, which costs $297/year and includes LLC formation, EIN, and one year of registered agent service, and the All-in-One Total Compliance Bundle, which costs $1,999/year or $300/month and adds bookkeeping software, IRS filings, CPA consultation, and a dedicated account manager for comprehensive business support.

Here’s what you get in the Basic Package:

• Formation filings
• EIN (Employer Identification Number)
• Registered Agent service for one year

And here’s what you get in the All-in-One Total Compliance Bundle:

• Bookkeeping software
• IRS tax filings
• Dedicated bookkeeper
• CPA consultation
• Registered agent service
• BOI (Beneficial Ownership Information) reporting
• Annual state filings
• Dedicated account manager

Although not cheap, Doola’s pricing structure is straightforward, allowing you to choose a plan that fits your business needs. The Basic Package provides essential services for new business owners.

Is Doola pricing Worth it?

Doola’s pricing might not be the best choice if you’re trying to save money when setting up your LLC. The $297/year renewal fee can be a bit high, especially when you can find cheaper options like Northwest Registered Agent Service, which offers renewals for $125 per year, and new LLC formations for just $39.

While Doola provides solid services, their All-in-One Total Compliance Bundle at $1,999/year or $300/month might not be necessary if you only need basic LLC formation and registered agent services. You could handle things yourself or go with a more affordable service. But if you’re looking for an all-in-one solution that covers everything, the $2,000 per year might be worth it for the convenience and extra features.

Doola Reviews & Customer Experience

Here is a summary of Doola’s ratings across various review platforms:

Platform	Rating Score	Number of Reviews
Trustpilot	4.5/5	1,563
Google	4.6/5	152
BBB	N/A	1
Yelp	N/A	N/A

In my research and personal experience with Doola, I’ve encountered a variety of customer reviews that accurately reflect the service’s performance.

Here are a sample of these reviews:

Trustpilot: So far, the experience has been exceptional. Super fast, personalized, and stress-free. I receive emails with all the actions I need to take; I take them, and voila! Business created in less than 3 days 100% remote 🥳.

I also love the personal touch of the CEO Arjun; it creates a much better experience. Great job team 👏. I would recommend you to anyone trying to start a business in a heartbeat.

– Yannick

Google Reviews: I am so pleased with the support I’ve received from Doola. In general, the offerings made it super easy to set up my business. When I did have to chat in for a question I received a quick response (thank you, Betty!), a thorough answer to my question, and turns out there was no issue to resolve at all – it had all already been taken care of by Doola. As a new small-business owner knowing the ‘paperwork’ is handled is such a relief.

– Melissa Christopher

Trustpilot: Honestly the easiest and most streamlined platform to form your LLC. Very supportive team from start to finish, everything went smoothly including opening of bank account.

– Hamza Lotfi

Doola Google Reviews: Exceptional service! Doola has been instrumental in helping me navigate the complexities of setting up my business in the US. Their team is knowledgeable, responsive, and goes above and beyond to ensure everything is taken care of smoothly. I highly recommend Doola to anyone looking for reliable and professional assistance with their business needs.

– Pamela Alexandra

Doola’s emphasis on excellent customer service and ease of use contributes to its strong ratings. Many users find the platform user-friendly, especially for those new to forming an LLC.

Doola Pros: 8 Reasons You Should Come on Board

• Best for Non-residents: Doola specializes in helping non-residents set up LLCs in the U.S. This is beneficial if you’re not based in the country but want to start a business.
• Free Consultation from Experts: You get a free consultation with LLC specialists and CPAs. This helps you understand the steps involved and get personalized advice.
• Guidance for a U.S. Business Bank Account: Doola supports opening a U.S. business bank account. This is essential for managing your finances effectively.
• Help with Payment Gateway Setup: You receive guidance to set up a U.S. payment gateway for your business. This allows you to accept payments online smoothly.
• Annual State Reminders: Doola sends you reminders for state filings for one year. This keeps you on track with compliance and reduces the chances of penalties.
• Self-Serve Bookkeeping Tool: You’ll access Doola Books, a bookkeeping tool with invoicing features. This helps you manage your finances in an organized way.
• User-Friendly Platform: The platform is designed to be easy to navigate. You’ll find the process of setting up your LLC straightforward and stress-free.
• Transparent Pricing: Doola clearly outlines its pricing, helping you avoid surprise fees. You know what you’re paying for before you commit.

Doola Cons: 5 Reasons You Shouldn’t Use Them

Here are some cons of Doola’s services and why you might not want to use them:

• The Total Compliance Package is Expensive: The $2,000/year fee might be too high for small businesses. For those just starting out, this cost could be a stretch, especially compared to more affordable options.
• Limited Support Compared to Competitors: Doola’s support may not be as extensive as that of some of the more established competitors.
• Registered Agent Fee is High: The registered agent fee of $297/year is relatively high.
• Newer Company: Doola is relatively new compared to top companies that have been around for decades.
• No Legal Services Offered: Doola does not provide legal services. If I need legal advice or assistance, I must look elsewhere or pay for additional services.

Doola Competitors and Alternatives and How They Compare

When considering LLC formation services, looking at several options is helpful. Below is a comparison of Doola and its competitors:

Company	LLC Formation Pricing	Registered Agent Fee	Address Privacy	Reviews Rating
Doola	$297	$297/year	Yes	4.5/5
Northwest Registered Agent	$39	Free	Yes	4.6/5
Tailor Brands	$0	$199/yr	No	4/5
LegalZoom	$0	$299/yr	No	3.5/5
ZenBusiness	$0	$199/yr	Yes	4.5/5
Firstbase	$149	$149/yr	Yes	4/5
Bizee	$0	$119/yr	No	3/5
Swyft Filings	$$	$$	No	3.5/5

Doola offers a range of services but has some drawbacks. For example, the basic plan of $297/year lacks address privacy, which could concern some entrepreneurs.

Northwest Registered Agent may be a better choice, although their LLC formation starts at $39. They provide free one-year registered agent services, excellent privacy options, and a solid customer satisfaction rating, making them a strong contender in the LLC formation space, especially if privacy is important to your business.

My Final Words: Is Doola Legit Enough to Handle Your LLC?

When considering Doola for your LLC formation, weighing the pros and cons is crucial. On the plus side, Doola offers an intuitive platform that’s easy to use and provides a dedicated account manager to support you through the process.

Their registered agent service helps with compliance and IRS tax filings, making it a convenient choice for new entrepreneurs.

However, there are some downsides to consider. Doola’s pricing, starting at $297/year for the Starter Package, might be higher for cash-strapped startups. While many users appreciate the service, there are mixed reviews regarding the quality after payment.

If you opt for their Total Compliance package, you’ll benefit from comprehensive support, including annual state filings and bookkeeping, which can offer peace of mind.

Also, if managing finances and taxes is not your strength, their dedicated bookkeeping plan could help. So, I think you’re getting the value for your money regardless of the Doola plan you choose.

Frequently Asked Questions on Doola Reviews

What advantages does Doola offer over other LLC formation services?

Doola stands out for its user-friendly platform, especially for remote businesses and international founders. They provide a registered agent service, a U.S. mailing address, and quick processing times, making it easier for non-residents to form their LLCs.

Does Doola send or scan your documents?

Doola handles your documents securely. They provide a digital dashboard where you can access your documents, which helps you manage them efficiently without needing physical copies sent to you.

Does Doola offer banking services?

Doola does not offer banking services directly. Instead, they assist you through their partner bank, Mercury, to help you open a business account as part of their service package.

Can I use Doola as a non-resident?

Yes, Doola is designed to cater to non-U.S. residents. Many of their features and support services are specifically aimed at helping international startups and businesses navigate the LLC formation process in the U.S.

How much do I pay annually to renew my registered agent fee with Doola?

The annual fee for renewing your registered agent service with Doola is $297 for the basic package. This fee is standard and covers the registered agent services you receive throughout the year.

What is Doola’s cancellation policy?

Doola offers a 60-day money-back guarantee. If you are unsatisfied with their services within this period, you can request a refund, making it easier to try them without commitment.

Does Doola offer a virtual address for my LLC?

Yes, Doola offers a virtual address as part of its compliance bundle. This can be particularly useful for businesses that need a physical presence in the U.S. without having a location.

Do I need to be a U.S. citizen to work with Doola?

No, you need not be a U.S. citizen to use Doola’s services. They are equipped to assist both residents and non-residents in forming an LLC.

What is the Doola customer support phone number and email?

Doola does not provide a customer support phone number. Instead, you can reach them through live chat and email at hello@doola.com. They typically respond to detailed messages within one U.S. business day.

Where is Doola HQ located?

Doola’s headquarters is in New York City. Being based in a major business hub allows them to stay connected with the needs of their diverse client base.

Can Doola help me get an ITIN and EIN?

Doola can assist you with obtaining an Employer Identification Number (EIN) for your LLC. However, for an Individual Taxpayer Identification Number (ITIN), you may need to seek additional resources or consult tax professionals.

How do Doola’s pricing and features compare to LegalZoom and Northwest when forming an LLC?

Doola’s pricing is slightly more expensive than LegalZoom and Northwest, especially with their base fees for LLC formation. While LegalZoom offers a broader range of legal services, Doola focuses on simplifying the LLC formation process, making it a popular choice for startups.

In which U.S. state should non-U.S. residents form their LLC with Doola for the best benefits?

Many non-U.S. residents choose to form their LLCs in Delaware or Wyoming. These states offer favorable tax conditions and business-friendly regulations, making them attractive options for international startups.

What are the customer experiences and satisfaction levels with Doola’s LLC formation process?

Customer experiences with Doola tend to be mostly positive. Many users report a seamless and efficient formation process, highlighting the intuitive platform and accessible customer support as key benefits.

Is Doola a reliable and legitimate option for non-U.S. residents to open an LLC in the U.S.?

Yes, Doola is considered a reliable option for non-U.S. residents. They have established systems to help international clients navigate the LLC formation process legally and securely.